Incoming Service Parts
75% of the parts coming out of your service jobs can be made good as new. Don't send them to scrap, send them to us and see the effect on your bottom line.
Product Identification and Sorting
The first step of the process. Parts are manually sorted by unique SKU.
Serial numbers, manufacture date (for warranty determination), firmware versions, and any information to assist testing are all recorded.
Each part gets assigned a unique tracking number which follows the part all the way through our process and out to the field.
Prior to testing, parts are inspected for physical damage and corrosion.
Parts are tested for functional compliance by highly-skilled technicians. Our failure rate for refurbished parts is 0.02% which far exceeds quality standards of newly manufactured parts.
Custom Test Appliances
We tool custom test appliances for each unique SKU we process, assuring consistency and accuracy for each of the 500,000 parts we test annually.
All Failure Modes Checked
We've tested thousands of pieces of the most common parts, and know what to test for. Even the most obscure failures are caught during our exhaustive testing procedures.
Our Technicians Are Experts
Technicians are trained and qualified on specific SKUs, so they know the parts intimately.
Our dedicated crew of detailers clean and shine each housing before it is released.
Parts are reassembled and final tested before release. Assemblers are trained to final-inspect each piece assuring every shipped part is released in like-new condition.
Refurbished parts are shipped back to you, in bulk, within two weeks of receipt. Bench repair parts are shipped as completed, ususally within two business days.